Debt Administrator

BES Utilities

Fleetwood

Here at BES Utilities, we have an exciting newly created role available for a Debt Administrator to join our dynamic team based within our offices in Fleetwood.

Inter-departmental relationships are key to this role, and you will liaise with other teams as you work towards business objectives and driving the business forward.

No two days are the same in this fast paced but enjoyable work environment!

Experience within the sector would be preferable but not essential.

Role and Responsibilities (but not limited to):
• Provide account reviews on aged debt account to establish next action.
• Contacting customers to discuss outstanding balances and make aware of possible next actions. Will need to action the following: meter reads, COT investigation, opening move out tickets, LTD company searches, chasing COT paperwork, collect debt taking payments, resolve debt, raising credit and reissues and DD reinstates.
• Working with the customers to identify the reason for any outstanding... More Detail

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