Contact Centre Advisor

Updated: June 14, 2024 11:15 AM GMT

NHS Business Services Authority

Fleetwood

Job Summary

If you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for advisors to work at our award-winning Customer Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public.

What do we offer?
• Hybrid working - once your initial training is complete, you can work predominantly from home with the opportunity to be office based should you prefer, or if business need requires it. If you chose to work from home, you are expected to attend the office for meetings, team events, development sessions and 1 to 1 meetings where it is deemed necessary.
• 37.5 hour working weeks, in shifts across our 8am-6pm opening hours Mon-Fri, and 1 in 5 Saturdays on average 9am-3pm
• No outbound calls, and our advisors are empowered to solve customer queries using our bank of support resources and constant connection to a team leader if... More Detail