Senior Governance Manager

TalkTalk

Salford

Technology and Platform Tech & Security, and continued governance of services supplied as well as agreements in transition or in-life.

You will be responsible for reporting against the delivery and in-life running of services and effective planning and management of the transition of service during the closure of the TSA agreement migration activities against agreed exit criteria working with partner and internal/external stakeholders.

You will lead & supervise individuals, virtual teams and projects, supporting them to hit goals and produce successful materials for clients, as well as providing feedback. You will establish and maintain relationships and serve as the point of contact and liaison for customers and partners of as well as stakeholders within TalkTalk.

The role expectations are defined by the following:

Service Definition
• You will be responsible for managing and documenting TSA Service Requirements including Service Levels, Service Reporting, the Governance and... More Detail

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