Resident Liaison Officer

Updated: June 08, 2024 11:42 AM GMT

TSR Recruitment Limited

Hertford

Hertfordshire

£28,000 - £32,000 + Car Allowance

TS Recruitment are working with a Social Housing Main Contractor who are recruiting a permanent RLO for planned maintenance projects across Hertfordshire.

You will need to drive for this role and the position comes with a company car allowance.

The role:

You will be working in a site-based team, and your day-to-day duties will include, but are not limited to:

Being the central point of contact for residents

Carrying out resident interviews, surveys, and daily visits to residents at home

Keeping residents updated

Dealing and resolving residents' concerns and complaints

Attending ad-hoc resident-related meetings

We are looking for someone who:

Has good communication and customer service skills

Has the ability to build good relationships

Can manage busy workloads, is self-motivated, and has the ability to work accurately under pressure

Applications

If you feel that you have the relevant experience to be successful in this... More Detail