Reservation cum Front Office Executive
Updated: May 08, 2024 09:08 PM GMT
![Samadhi Retreats Sdn Bhd](https://www.paynhire.com/c_logo/ANd9GcTfpAMwNsLB_u-aw_X1WN-77GXNX9O36JlzCHhjMvE.png)
Samadhi Retreats Sdn Bhd
Kuala Rompin, PahangDescription
As a Reservation cum Front Office Executive, you will be responsible for managing all aspects of guest reservations and ensuring smooth operations at the front desk. Your role involves interacting with guests to assist with reservations, check-ins, check-outs, and addressing any inquiries or issues they may have during their stay. You will work closely with other departments to ensure seamless guest experiences and uphold the highest standards of customer service.
Responsibilities
-Handle all reservation inquiries via phone, email, or in-person and assist guests in making bookings.
-Maintain accurate records of reservations, including guest preferences, special requests, and billing information.
-Coordinate with other departments to ensure availability of rooms and amenities according to guest requirements.
-Monitor room availability and make recommendations for optimizing occupancy and revenue.
-Greet guests upon arrival, check them in/out efficiently, and provide them... More Detail
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