IT Systems Administrator

Updated: March 05, 2024 09:11 AM GMT

Full-time Job in Msida

Eyetech Ltd

Msida, Malta

The System Administrator is responsible for maintaining the design and integrity of the internal systems, including customer-facing hosted and cloud environments, as well as providing technical assistance to team members with system and network requests.

Duties & Responsibilities:
• Handling Second Level Support of Service Requests, being Remote or Onsite, as required, in a professional and timely manner.
• Improve customer service, perception, and satisfaction.
• IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft, VMware and so on.
• Support services for Microsoft related technologies: Windows Server, Exchange, SQL, Microsoft 365, Azure and so on.
• Support disaster recovery solutions.
• Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
• System... More Detail