Service Delivery Manager

Updated: June 16, 2024 08:57 PM GMT

Work from home Job in Staines-upon-Thames, England

Premier Group Recruitment

Anywhere

Role : Service Delivery Manager
Location : Staines-Upon-Thames
Salary : Up to £50,000
Hybrid : 2 days on site per week

A key client of ours reached out today looking to fill an urgent Service Delivery Manager position on a Permanent basis.

This is ideal for someone who has an understanding of the change and release management process. You’ll be responsible for live issues being fixed in line with the SLA & bringing together the right people and resources. Process-oriented the successful Service Delivery Manager will be professional and diplomatic and have a client awareness.

The company are based in Staines-upon-Thames and they work Hybrid hours meaning you can work from home three days per week and with a salary of up to £50,000 depending on experience.

Key Skills and Responsibilities
Good understanding of Agile and ITL
Experience with incident management, change/release management and problem management
Working with tools such as Jira Service Desk, Service Now highly... More Detail