Bilingual Customer Experience Specialist

Strikingly

Lipa, Batangas

Join Us in Spreading Happiness and Creating WOW Moments

About Us

Strikingly is a user-friendly website builder designed for the modern, mobile world. Our goal is to empower individuals to express their unique identity. Although we are headquartered in Shanghai, China, our roots are deeply embedded in Silicon Valley. Backing from prominent investors like Y Combinator (W13), SV Angel, and more fuels our growth and innovation.

Role Overview

As a Remote Bilingual (Slovak - English) Email & Chat Support team member, your primary responsibility is to bring delight to our customers. Here's what you'll be doing:

Spreading Happiness
• Reflecting the Strikingly brand in all customer interactions
• Creating WOW moments through exceptional service across various platforms
• Translating product information and customer messages
• Becoming an expert in our product to assist customers effectively
• Upholding positivity in all interactions

Requirements

To excel as a Happiness Officer, we are... More Detail

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