Bilingual Customer Happiness Specialist

Strikingly

Lipa, Batangas

Join our Remote Bilingual Customer Support Team at Strikingly

About Us

At Strikingly, we are a leading modern website builder with a strong focus on user experience. Our mission is to empower individuals to express their uniqueness. With our headquarters in Shanghai, China and roots in Silicon Valley, we are proud to be supported by reputable investors such as Y Combinator, SV Angel, and Index Ventures.

Responsibilities

As a member of our Customer Support Team, your role is crucial in delivering exceptional service and creating positive experiences for our customers. Key responsibilities include:
• Representing the Strikingly brand and voice in all customer interactions
• Providing outstanding support to customers through various communication channels
• Facilitating language translations for product and customer communications
• Building expertise in our product and internal tools to assist customers effectively
• Cultivating a culture of happiness and positivity in all... More Detail

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