VOIP Engineer

Updated: June 14, 2024 01:33 PM GMT

Elite Employment

Windhoek

Industry: Telecommunications

Position: VOIP Engineer

Reports to: Line Manager

Department: Operations

Type: Full-time position

Location: Windhoek, Namibia

A well established Namibian corporate phone solutions provider requires an IT networking, SIP, VOIP, PBX technology expert.

Skills and duties:
• Hosted and hardware PABX installation, configuration and maintenance
• Call management and routing
• Experience with packet captures, packet capture analyses
• Experience in IP/Networks, DNS configurations and troubleshooting on routers and switches
• Network security (firewalls), QoS and port forwarding
• Assist staff with site assessments
• Maintain monthly documentation of system operations manual, hosted service records, call data records reports and customer profile
• Interact with customers, render remote support and make recommendations base on internal and external customer needs

Mandatory Requirements:
• A+, N+, CCNA or IT Diploma
• At least 3 years experience in... More Detail