Customer Service Advisor

Updated: June 14, 2024 11:25 AM GMT

Pertemps Leicester

Meriden, Coventry

Customer Service Advisor £21,000 - £23,000 Meriden Monday - Friday 9.00-5.30pm Are you a passionate Customer Service professional with an I.T background? This is the perfect opportunity for you. The Company My client is a national organisation who due to business growth is looking for an experienced service professional to join them on a full-time permanent basis. Previous experience working on a Service Desk or a similar environment working to SLA’s is advantageous but not essential. Customer service experience (telephony) Relevant software and hardware knowledge technical understanding is essential Strong attention to detail I.T proficient Strong communication skills Key duties and responsibilities : Talking through and solving IT queries over the phone and then logging details Providing technical support for incoming queries related to System, Software, Hardware and Networks Following up with clients to ensure issues have been resolved properly and in good time **Interested? Please... More Detail

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