Customer Service Administrator

Updated: June 14, 2024 11:17 AM GMT

Marlow Ropes Ltd

Hailsham

Marlow Ropes Ltd are looking for a Customer Service Administrator who will support our busy sales team, helping to develop and maintain excellent business relationships with our customers.

Working in our Hailsham offices, you will undertake a range of customer service and support duties as well as other Ad Hoc tasks, including but not limited to - taking and dealing with incoming telephone calls and emails, Sales Order Processing, resolving customer enquiries and issues, sending and following up quotations, liaising with warehouse and production teams to facilitate order shipment, and updating contact details on CRM.

Must have competencies:
• Team player
• Excellent telephone manner
• Good written communication skills
• Computer literate with experience of Microsoft Office applications (outlook, word, excel etc)
• Attention to detail
• Well organised
• Able to build positive working relationships

Salary range is experience dependant.

About Marlow Ropes

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