Customer Service Advisor

Updated: June 14, 2024 11:12 AM GMT

Antony James Recruitment

Colchester

Customer Services Advisor

Our well-established client based in Colchester are currently looking for a Customer Services advisor to join their team on a permanent basis. This is an excellent opportunity for an individual to gain knowledge of this specialist area. A salary of £24,000 - £25,000 is on offer.

What does the role entail?

As Customer Services advisor you will be carrying out day to day tasks such as:

Respond to customer inquiries via phone, email, and chat

Provide product information and assistance

Process orders and returns efficiently

Resolve customer complaints in a professional manner

Collaborate with internal teams to ensure customer needs are metWhat skills will you have?

To become a Customer Services Advisor, you must meet the below requirements:

Excellent communication skills, both verbal and written

Strong customer service orientation and Strong Customer Service Ethics

Ability to work well in a team environment

Problem-solving skills and ability to... More Detail