Part Time Concierge - Mantanani Island Resort

JSK Group Of Companies

Kota Belud, Sabah

Description

Responsibilities:-

- Welcome customers upon entrance.
- Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
- Understand guest’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the resort
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Arrange events, excursions, transportation etc. upon request from resort residents
- Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and find the appropriate solution

Requirements:-

- Candidate must possess at least a SPM, Diploma and/ or equivalent.
- Required language(s): Bahasa Malaysia, English. Knowledge of Mandarin language is an added advantage.
- Exposure to the concierge Tourism & Hospitality environment a prerequisite.
- At least 1 year(s) of working... More Detail

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