Cantonese Customer Service Advisor (George Town ,Penang)

Updated: June 12, 2024 04:08 AM GMT

Agensi Pekerjaan JobScoper Sdn Bhd

George Town, Penang

Job Responsibility
• Experience in customer facing environments (phone, chat, in person, etc.) interaction in somecapacity (can include volunteer work, or project work while in school)
• Demonstrates passion for customer service, ownership of the customer experience anddetermination to deliver a comprehensive resolution
• Obsesses over the customer experience and constantly strives to exceed their expectations
• Able to communicate clearly and effectively, both written and verbal in English AND Cantonese
• Able to effectively tailor communication and style to differing audiences and read verbal andnon-verbal cues
• Approaches problems flexibly and is able to adapt and modify approach withoutcompromising outcome
• Providing a high caliber Customer interaction as measured by Clientâs call quality reports, callaudits, and customer satisfaction survey;
• Presenting to the public a strong working expertise in all Client Supported Products (now andin the future) as measured by Clientâs call... More Detail