Customer Service Agent

Updated: June 08, 2024 12:00 PM GMT

Red Recruitment

Tyne and Wear

Red Recruitment is excited to be recruiting Customer Service Agents to join our client located in Manchester. Our client who has been awarded Feefo's Platinum Trusted Service Award for two years in a row, is looking for temporary workers with a background in Customer Service to join their growing team. The salary for this position is £11.44 per hour.

Benefits and Package for a Customer Service Agent:

Salary: £11.44 per hour
Hours: 40 hours per week, between Monday - Sunday, on a shift rota basis
Monday - Friday, 8am - 8pm
Saturday, 8am - 5.30pm
Sunday, 10am - 4pm
Location: Manchester (potential for hybrid working after training)
Contract Type: Temporary (potential opportunity to go permanent)
Bonus schemeKey Responsibilities of a Customer Service Agent:

Managing existing customer enquiries and issues, ensuring first-step resolution where possible
Achieving individual sales targets
Dealing with any customer complaints and resolving them to the satisfaction of the customer
Delivering... More Detail