Emergency Department Receptionist

Updated: June 04, 2024 10:00 PM GMT

Cwm Taf Morgannwg University Health Board

Pontyclun

The Emergency Department Receptionist role contributes to the provision of health care to patients and relatives by providing a comprehensive and confidential clerical and receptionist support for emergency attendances and admissions. As part of a 24 hour service, the role supports patients in experiencing a smooth journey through adhering to the appropriate systems, policies, procedures, and processes in the department.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply., As this is a 24 hour service, the post holder will be required to cover day, evening, night, and weekend shifts as part of the rota.
The main duties include:
+ Providing a full reception service to patients, visitors, and staff
+ To ensure all patients are booked, transferred, admitted, and discharged correctly throughout their journey in the Emergency Department
+ To input and extract data from WPAS
+ To undertake full clerical duties

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