Customer Service Officer (English Speaking)

Aist Malaysia Sdn Bhd

Alor Setar, Kedah

Requirements: -English skills: min. B1\B2 level (intermediate) or higher; -ability to clearly and efficiently communicate with these different groups of people; -experience working with targets and priorities; -ability to solve complex issues. Responsibility: -present our drivers and customers with an offer of new conditions and promotions; -create strong relations with local business, such as cafes, bars, restaurants, etc. to expand our connections and build a strong branding campaign and affiliate advertising plan; -handle promotional campaigns to spread awareness about our service; -communicate with e-hailing riders, help them with registration process and current travel issues via live chat and on the phone; -help customers with questions and complaints related to our service; -work with violations of the rules of service. Benefits: -training from the first day of work; -trial period to decide if this job is for you or not; -payment every month without delays that can grow... More Detail

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