Service Support Technician (Terengganu)

KYOCERA Document Solutions Malaysia Sdn Bhd

Kuala Terengganu, Terengganu

Drawing upon our expertise, Kyocera Document Solutions is committed to being the foremost choice in Office Business and IT Services solutions. By integrating hardware, software, and comprehensive solutions, our goal is to emerge as your dedicated advisor for complete document solutions. We closely engaged with every customer, providing tailored guidance and delivering the best-suited solution.
• *JOB DESCRIPTION**
- Ensure the proper service, maintenance and repair of all KYOCERA products in the designated areas and such service to be carried out promptly, efficiently and courteously.
- Perform routine maintenance on KYOCERA machines at customer’s places and collecting manual meter reading as and when instructed.
- To attend any breakdown call and completed within the time frame.
- Provide exceptional customer service and support during onsite visits.
- Be ready to assist another areas / location when needs arise.
- Ensure all service jobs are properly recorded in Service Reports with... More Detail

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