Debt Recovery Assistant
Updated: May 29, 2024 09:20 PM GMT
Halton Housing
WidnesHere at Halton Housing, we are looking for an experienced and proactive Debt Recovery Assistant to work across our vibrant organisation.
What You’ll Do
• Identify and chase low level arrears and other debt cases, at initial contact with customer
• Take appropriate action, responding in line with current procedures implementing established recovery methods, including letters, telephone calls and serve notices of seeking possession
• Manage impact of Universal Credit by completion of rent verification, assess financial and personal circumstances complete APA application, confirm, and monitor regular rent payments and the take up of Direct Debits
• Identify any changes in Housing Benefit payments and take action to maintain rent payments
• Identify any customer vulnerability or abandoned tenancy and pass to appropriate Halton Housing Team for investigation
What You’ll Need
• Relevant previous experience ideally with a knowledge of debt management and the processes for debt recovery... More Detail
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