Customer Service Specialist

Updated: May 03, 2024 07:28 PM GMT

Daythree

Subang Jaya, Selangor

• PLEASE kindly read the JOB DESCRIPTION carefully before clicking on apply.

IT related (focusing on online gaming platform)

MUST have experience in gaming platform previously

Working hours: 9am - 6pm (2 days off per week)

Job Responsibilities:

Understand and meet customers' needs effectively.

Handle customer inquiries and feedback with care.

Ensure prompt fulfilment of customer requirements.

Maintain accurate system data and records.

Offer product-related information and support bidding processes.

Identify opportunities to improve processes and enhance customer experience.

Meet service performance targets and comply with strict guidelines.

Job Requirements:

SPM, STPM, Diploma or Degree in any field.

Must have experience in customer service or technical support, in gaming industry.

Fluency in Mandarin and English preferred as required to interact with Australian customers.

Monday to Friday working arrangements

Great career path way, with ample opportunities to grow in... More Detail