Front Office Supervisor

Mangala Estate Boutique Resort

Kuantan, Pahang

Overview :

We are seeking a dynamic and experienced Front Office Supervisor for our Five Star Resort. As a Front Office Supervisor at a resort, your role encompasses overseeing daily operations at the front desk, ensuring efficient check-in and check-out processes for guests, managing reservations, and addressing any guest inquiries or concerns promptly and professionally.

You'll lead a team of front desk staff, providing guidance, training, and support to ensure exceptional customer service delivery. Additionally, you'll collaborate with other departments to coordinate guest services, maintain accurate records, and uphold the resort's standards for hospitality and guest satisfaction, all while fostering a positive and welcoming atmosphere for guests and staff alike.

Key Responsibilities:
• To assign rooms according to guest requirements.
• To check daily guest arrival and departure list.
• To update room status regularly.
• To receive and assist VIP guest in their registration... More Detail

Apply Now

Similar Jobs

Companies Hiring in Kuantan, Pahang

AMI Energy Sdn Bhd

Malindo Air

China Communications Construction (ECRL) Sdn Bhd

Minconsult Sdn Bhd

Watson's Personal Care Stores Sdn. Bhd

Mangala Estate Boutique Resort

International School Of Kuantan

Maxis

SAR Group

Shopee Malaysia

Acryl Data

Destination Hotels

SDT Power

AirAsia

Wan Nadzir & Co.

Always Marketing (M) Sdn Bhd

MVC Resources

Public Bank

MSTS Asia

Premala Era Com Construction (M) Sdn Bhd