Customer Relations Team Leader

Updated: May 01, 2024 10:30 PM GMT

Abri Group

Eastleigh

Salary: £34,843.43 per annum (plus comprehensive benefits)

Closing date: 17/05/2024

Location: Eastleigh

Employment type: Permanent

Hours Per Week: 37

Your new role

We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better, and making amends when we may not get something quite right. That’s why we need you.

We’re seeking an experienced team leader to join us on a 12-month fixed term contract to manage a team of our Complaints Officers mainly based in Eastleigh. You’ll lead and motivate them to ensure we’re offering a great service to our customers and timescales are met.

We’ll need you to create and maintain a positive complaint handling culture among colleagues, along with the other Customer Relations Team Leaders, working closely with departments across the business to support your team in getting the best possible outcome for our... More Detail