Customer Service Officer

Updated: March 03, 2024 09:35 AM GMT

Full-time Job in Dubbo, New South Wales

GFG Alliance

Dubbo NSW, Australia

About The Role

Our Dubbo branch is seeking a proactive individual to join our Dubbo team and be at the front line of our business. Reporting to the Branch Manager, you will manage day-to-day customer enquiries, guaranteeing exceptional support and service. Your duties will include the following but are not limited to:
• Providing exceptional face to face, email-based and over the phone customer service
• Providing quotes and responding to general queries of customers
• Keying and processing orders and seeing them through to completion
• Performing general administrative work and assisting in ad hoc activities – warehousing, dispatch, and inventory
• Communicating with sales, warehouse, and despatch teams to ensure that products are delivered to customers on time

About Your Experience

Our ideal candidate will be adaptable, diligent, reliable and punctual. You will be a team player who demonstrates excellent problem-solving skills and always goes above and beyond to ensure a positive... More Detail