Recovery Officer

Updated: April 27, 2024 05:47 AM GMT

Lanka Talents

Colombo

Position Title:

Supervisor - Recovery Contact Centre

(Location: Rajagiriya)

Responsibilities:

The Supervisor for the Recovery Contact Centre will oversee the prompt handling of outbound customer calls related to recovery within company standards. This role entails managing the collection process and coordinating efforts to recover outstanding payments within the Call Centre portfolio.

Qualifications:
• Experience in customer service with a focus on resolving recovery-related issues
• Strong problem-solving skills and ability to multitask effectively
• Comfortable working in a fast-paced environment and managing high call volumes
• Proficiency in MS Office, ERP, and Oracle applications
• Excellent analytical, communication, and interpersonal skills
• A collaborative team player with a positive attitude

To Apply:

Please send your updated CV to nadeesha@lankatalents.lk, mentioning the job position in the subject line.

Contact Information:

Feel free to reach out to us at 0705 002... More Detail