Paynhire

Call Center Supervisor

Updated: April 21, 2024 05:51 AM GMT


Lanka Talents

Lanka Talents

Colombo

Job Title

Supervisor - Recovery Contact Centre

( Location - Rajagiriya )

The Call Centre Supervisor will be responsible for promptly handling recovery outbound customer calls within company standards, managing the collection process and overseeing efforts to recover outstanding payments of the Call Centre portfolio.

Qualifications
• Experience in customer service, recovery-related issue solving. strong problem-solving and multi-tasking abilities
• Ability to work in a fast-paced environment and supervise high call volumes
• Proficient in MS Office, ERP and Oracle applications
• Excellent analytical, communication and interpersonal skills
• A team player with a positive attitude

SEND YOUR UPDATED CV TO

nadeesha@lankatalents.Ik mentioning the job position in the subject line

CONTACT US

0705002128

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