Call Center Supervisor
Updated: April 21, 2024 05:51 AM GMT
Lanka Talents
ColomboJob Title
Supervisor - Recovery Contact Centre
( Location - Rajagiriya )
The Call Centre Supervisor will be responsible for promptly handling recovery outbound customer calls within company standards, managing the collection process and overseeing efforts to recover outstanding payments of the Call Centre portfolio.
Qualifications
• Experience in customer service, recovery-related issue solving. strong problem-solving and multi-tasking abilities
• Ability to work in a fast-paced environment and supervise high call volumes
• Proficient in MS Office, ERP and Oracle applications
• Excellent analytical, communication and interpersonal skills
• A team player with a positive attitude
SEND YOUR UPDATED CV TO
nadeesha@lankatalents.Ik mentioning the job position in the subject line
CONTACT US
0705002128
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