Sales Administrator

Herotel

Beaufort West

Applications are invited for the Sales Administrator position to be based in Beaufort West .

PURPOSE OF THE ROLE:

Sales Administrators provide support for our sales representatives, complete front line and back office administrative functions, and ensures impeccable all-around customer service.

Key Performance Areas would include, but are not limited to:
Answering incoming sales calls. Assisting walk-in clients by taking them through the manual or digital onboarding process. Processing all online leads through the digital onboarding process, ensuring accurate information. Following up social media leads daily, processing them through digital onboarding.
Checking availability of Fibre/Wireless connection prior to quotation. Site survey bookings for Wireless clients. Processing tickets for moves and relocations for Fibre/Wireless. Processing tickets for client switches from Wireless to Fibre. Booking installation dates with installation co-ordinators. Strictly adhering to all SOPs... More Detail

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