Senior Analyst - Billing

Shell

Makati, Metro Manila

Perform Bill-to-Cash operations which includes:
• Ensure complete set of data are being interfaced daily from POS to GSAP via the system middleware.
• Ensure accurate and timely posting of manual billing requests from valid requestors/approvers.
• Ensure items due for collection/payments are included in the Direct Debit/Credit runs for the day.
• Ensure that Direct Debit/Credit runs are accepted and processed by the bank on time

Ensure operational activities are being performed in accordance with the Global WI / Local WI / Local Guide.

Timely escalate operational issues in accordance with the escalation matrix.

Perform process steps, business and financial controls effectively and be able to determine any control failure and issues and be able to escalate in a timely manner.

Handle resolution of disputes and operational issues through investigation within the operations and its feeder processes and be able to communicate and collaborate with other functional support.

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