SBO Prebill, Billing, AM

Shell

Makati, Metro Manila

Typically: Perform Pre Billing/Billing and Query Resolution activities for in-scope entities such as:
• Managing creation of upfront agreements through the Engagement Confirmation Tool (ECT) for handled types of charges through to gathering of confirmatons
• Driving action to manage KPIs relevant to the maintenance of ECT: coding validation errors, ageing open and expired engagements, etc.
• Managing billing for the Service Provider Entity assigned:
o Sourcing of data from feeders, preparation and thorough review of data to be processed for billing
o Timely processing of requests for billing received including the related Master data set up
o Communication of Unbilled accruals
o Preparation of ad-hoc reports not in-scope of MI
o Provision of support in audit requirements and customer requests
• Performing periodic reviews of unbilled items and ensuring escalation of actions needed to be taken by FO, OU and SP.
• Ensure compliance to Agreed Terms of Reference and identify root cause of... More Detail

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