Client Support Manager

Updated: March 09, 2024 01:30 PM GMT

Part-time Job in Gold Coast, Queensland

Nero Financial

Gold Coast QLD, Australia

This role is based in our Gold Coast office and will suit a proactive, organised and financially-motivated sales administrator. You may have an interest in becoming a commercial broker.

As the Client Support Manager you will be a first point of contact for our clients.

You'll work directly with myself to support me in day-to-day deal facilitation and administration. A proven process is in place, although your input is encouraged to continually evolve and improve this.

Responsibilities include:
• Qualification of inbound enquiries (high volume)
• Document collection, including ID and credit checks
• Basic compliance management
• Lender liaison to monitor deal progress
• Issue invoices to clients
• Client post-settlement care & retargeting
• Ad hoc administration

Over time, you will have the opportunity to learn the ropes of commercial broking, with the view of moving into an autonomous broker role in future.

The successful applicant will be exceptionally organised, proactive and... More Detail