Housing Services Officer-Horsham

Updated: March 08, 2024 09:27 PM GMT

Full-time and Part-time Job in Horsham, Victoria

Victorian Government

Horsham VIC, Australia

THE ROLE
Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing. This role also provides the first impression of the organisation and fulfils the critical role in assisting clients, the general public and other service providers. The role ensures customers are provided with accurate information and referred to the correct area. The role also includes liaising and dealing with managers, staff, key stakeholders from other government departments, public and community service organisations.
This role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.
Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of housing advice and assistance that... More Detail