Customer Service Associate

Updated: June 16, 2024 08:41 PM GMT

Sammons Recruitment Ltd

Hastings

An opportunity to join a global Manufacturing organisation at the heart of the Customer Service team as a Customer Service Associate on a 6 month fixed term contract.

About The Role

Be the primary interface on a day basis with direct account responsibility for account partners in the UK

Carry out contract reviews on orders/schedules and process in the SAP system

Progress/expedite orders as requested

Process request for quotations

Process customer returns

Investigate credit and debit requests and queries to issue credit/debit as necessaryAbout You

Excellent interpersonal skills and telephone manner

1 - 2 years of customer service experience is preferable

Ability to communicate with customers and people at all levels of the organisation

Proactive and flexible attitude as a team member

Have an organized/methodical way of working accurately with an eye for detail

Demonstrable experience of handling customers and working in a highly customer orientated environment

Experience... More Detail