Customer Service Administrator

Updated: June 15, 2024 04:14 PM GMT

Plum Personnel Ltd

Solihull

Customer Support Administrator

Shirley, Solihull

£26,000

Full time - Hybrid role 3 days working from home

Car parking available - modern and well located offices - working in a friendly team - with 2-days in the office and the remainder of the week working from home.

You will be an experienced Customer Support Administrator with experience of working in a busy customer service/data processing environment. You will be experienced with dealing with customer enquiries/complaints and offer a first class customer experience. Working within a friendly team you will be first point of call for all customers.

You Will Be Required To
• Deal with all incoming enquiries regarding the company's services
• Ensure that all information gathered is correct and in line with service level agreements
• Provide advice and support where needed
• Process all documentation and ensure this is received within a timely manner

We Require You To Have
• A strong customer service/data entry background to... More Detail