Second Line Application Support Engineer

Updated: June 15, 2024 03:54 PM GMT

Big Red Recruitment

Coalville

ROLE: Second Line Application Support Engineer

SALARY: Up to £34,000

LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays)

HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm

Our client has been embarking on an exciting journey into the SaaS and Serverless technology arena and is continuing to make developments to their product set and applications. This offers a brilliant opportunity to join a constantly evolving technology organisation with a family values core and be able to thrive.

You will be joining an established 1st and 2nd Line Support team and the successful 2nd Line Support will be responsible for helping support their next generation of cloud-based applications, along with a small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy... More Detail