Application Support Engineer

Updated: May 12, 2024 05:13 PM GMT

Big Red Recruitment

Bromsgrove

We’re looking for an experienced Application Support Engineer to deal with complex bespoke SaaS products.

This is a small software house with an impressive client base, you will be joining a welcoming and collaborative environment who will support you through your career development. You will be supporting a network of clients with the SaaS offerings dealing with bugs and user issues, working cross functionally with Development and Testing teams.

As the Application Support, your customer service experience will allow you to provide satisfactory offerings to clients and maintain professionalism throughout, over email and phone. We’re looking for someone with a proactive nature to pick up the phone and work to a resolution quickly using your problem-solving skills.

About You -
• Bespoke application support experience
• Experience dealing with users first hand
• SQL scripting experience (highly desirable)
• Hunger to learn

Location - Bromsgrove

Salary - up to £31,500 ... More Detail