Receptionist/Administrator

Updated: June 14, 2024 11:24 AM GMT

NHS

Macclesfield

Job summary

Two positions:
• Monday to Friday 7.45am-4.15pm
• Monday, Tuesday, Thursday - 10.30am to 7pm, Wednesday 11am to 8pm, Friday 10am to 6pm

To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

To act as a focal point of communication between patients, doctors and other medical staff.

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of clerical support to clinical staff and other members of the practice staff.
Main duties of the job

Process appointment requests from patients by telephone and in person

Receive patients and direct to appropriate surgeries

Deal with visit requests

Registration of new patients and temporary residents

Process patients... More Detail