Admin Support Assistant

Updated: June 14, 2024 11:15 AM GMT

East Kent Hospitals University NHS Foundation Trust

Folkestone

Provide comprehensive administrative, clerical support to the Community Child Health team of Pediatrician's, Psychologist, Clinical Nurse Specialists, and Therapy Team. Work within a team based secretarial/admin service providing support for each other and ensuring continuity of the service.

Opening of post, prioritising and distributing on as appropriate.
• Opening of all emails in generic email account, treating them as incoming post, prioritising and actioning as appropriate.
• Assess all enquiries and respond appropriately, referring to senior members of the team when necessary.
• Process referral letters in accordance with current booking procedure to ensure that we meet the Trust criteria (18 week)
• Action any requests received, either by telephone or post, for repeat prescriptions.
• Pull clinic notes for all Community clinics, liaising with other teams to facilitate the transfer of notes between sites in a timely manner so as to not miss the clinic deadlines.
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