Customer Service Administrator

Updated: June 14, 2024 11:15 AM GMT

Pertemps Basingstoke

Fareham

Pertemps are currently recruiting for a Customer Service Administrator to join a catering and cleaning distribution business based in Fareham. This is a full-time permanent position.

Responsibilities as a Customer Service Administrator:
• Receive and process customer orders accordingly
• Onboarding of new accounts
• Answering customer calls and emails, ensuring queries are resolved in a timely manner
• Ensuring client record files are updated on the CRM system
• Liaising with the warehouse team to ensure timely customer deliveries
• Providing excellent customer service

Requirements:
• Customer service experience
• Strong work ethic and ability to work well in a faced pace environment
• Proven interpersonal skills by telephone and email
• Excellent attention to detail
• Microsoft proficient

The Customer Service Administrator position:
• Monday to Friday, 9am - 5pm
• £25,000 staring salary
• Office based
• 23 days holiday plus annual leave

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