IT Desktop and Network Support Dispatch BE (GAB)

Updated: June 14, 2024 11:03 AM GMT

BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY

Port-Gentil

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications.
• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team.
• Ability to lift / move computer equipment weighing up to 50Lbs.
• Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS.
• Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
• Smart hand support for peripheral and networking hardware, including, but not limited to:
• monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi- port data termination panels all under ‘Smart Hands’ capability.
• Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting & resolving issues related... More Detail