Client Support Specialist

Updated: June 13, 2024 07:05 AM GMT

Randox Laboratories

Crumlin

Randox Health is currently looking to recruit friendly, enthusiastic, and hardworking individuals to join our expanding Customer Support Team.

This role would suit a customer-focused individual responsible for identifying sales opportunities and ensuring client satisfaction. This individual will play a vital role in promoting Randox Health services and enhancing client relationships. If you are passionate about both sales and customer service, this role might be a perfect fit for you. We are particularly keen to hear from candidates with previous sales, customer service or contact centre experience and/or candidates that have an ambition and desire to progress within an expanding business.

The Role:

• Respond to customer enquiries promptly via phone, email, or live-chat.• Troubleshoot customer issues related to orders, account status and relevant concerns.• Deliver exceptional customer service by addressing queries effectively.• Provide essential support for clients whilst... More Detail