Customer Service Advisor

Updated: June 13, 2024 06:39 AM GMT

Hays Recruitment

Kingswinford

Your new companyYou will be joining an established, dynamic and successful organisation in the Kingswinford area for a role in their Customer Service Function. This is a people-orientated business who are looking for someone to join their friendly and experienced team. Your new roleYou will be a key point of contact for customers and support the sales function with administrative duties. This varied role includes tasks of:
• Handling queries from customers - checking stock, delivery updates, technical product queries
• Processing orders by phone and email
• Liaising with multiple internal teams to solve customer enquiries
• Providing quotations
• Setting up new customer accounts.

This is a full-time role, working in their Kingswinford office Monday to Friday. What you'll need to succeed
• Proven experience in a similar customer service role
• Confidence with handling customer queries
• Excellent communication, both written and verbal
• Strong IT literacy
• Attention to detail
• A... More Detail