Assistant Restaurant Manager (A&w R&r Rawang)

A&W MALAYSIA SDN BHD

Rawang, Selangor

**Position Summary**:
Responsible for the daily shift management of the restaurant to meet and maintain A&W operations standards.
• *Competency**:
Operationally sound, highly motivated and committed. To master the ability to manage people and restaurant.
• *Duties and Responsibilities**:

- To assist Restaurant General Manager to achieve the set targets in store operations KPI’s.
- To lead and manage shifts in achieving CHAMPS standards and company goals.
- Ensuring shift is properly staffed and ready to handle business volume.
- To maintain effective communication at all times.
- To assist in active recruiting plan when necessary.
- To deliver great customer service and achieve service targets during the shift.
- To handle all customer complaints and resolved it in a timely manner.
- To assist Restaurant General Manager on payroll, attendance, administrative and paperwork as and when needed.
- To provide coaching to Team Members on their day-to-day operations.
- To conduct On Job... More Detail

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