Welcome Manager

Updated: June 12, 2024 02:14 AM GMT

National Trust

Ely

Summary We have an exciting opportunity to lead a small team of welcome staff and volunteers at Wicken Fen. As Welcome Manager, you'll head up the staff & volunteer team, including on nominated weekends and bank holidays, to welcome our visitors and help them enjoytheir visit. You'll lead and empower your team to respond to customer enquiries and site issues and be the face of the National Trust. As one of our Duty Managers, you'll sometimes be the most senior person on site. You’ll be experienced in managing people,delivering outstanding customer service and leading on risk management. What it's like to work here Wicken Fen is an internationally important wetland nature reserve, part pay-to-enter, part free to access. Visitors come for walking, including dog-walking, and cycling, as well as wildlife watching, or for family activities. We are actively developing ourengagement with different groups of children and young people, and also the communities around us. The Welcome team... More Detail

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