Scheduler

Updated: June 12, 2024 01:54 AM GMT

Fortem Solutions

Hitchin

The Role

We are seeking a highly motivated Planner to join our team based in Hitchin. The successful candidate will be responsible for the diary management of trades peoples while ensuring service levels are met. If you thrive in a fast-paced environment, we want to hear from you.

The Project

The role requires you to:
• Allocate work to trades people within given time scales
• Resource work efficiently by being aware of tradespeople’s availability and knowing where they are at all times
• Promote and maximize 1st time fix
• Management of ‘Impact Diary’ or equivalent through updates of Impact and DRS appointment slots according to resource available
• Monitor and report service delivery issues to senior service controller
• Manage, move and reschedule jobs to ensure that service levels are met, minimise travel time and to ensure available resources for delivery
• Ensure diary commitments are reflected with WIP report analysis and make necessary changes to reflect desired results
•... More Detail