Major Product Support Sales

Finning

Fort St John, BC

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

The Major Product Support Sales Representative will Increase Finning’s parts and service market share by developing profitable long-term product support and customer relationships for Finning’s major and strategic customers. Maximize customer fleet productivity and balance product support growth.

Job Description:
• Responsible for undercarriage measurement and Customer Service Agreements.
• Trend monitoring, analysis, quality reporting, troubleshooting, and resolution of equipment and related product issues with Finning’s supplier partners
• Product Improvement Program (PIP) implementation.
• Warranty and/or policy coordination by communicating guidelines and follow-up.
• Prepare accurate and timely equipment and service forecasts, including component forecasting, pricing, estimates and intelligence, call reports, and customer information.
• Develop and maintain long-term strategic... More Detail

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