Resident Liasion Officer

Updated: June 09, 2024 04:19 PM GMT

TSR Recruitment Limited

Exeter

TS Recruitment are working with a leading Housing Maintenance / Property Services Contractor who are recruiting an RLO / TLO based in Newcastle for a kitchen and bathroom installation contract.

Key Responsibilities include:

Working on planned maintenance projects

Decent Homes programme experience

Full clean driving licence with own vehicle

Pre-entry visits and company inductions

Collect tenancy agreement/approval forms

Visiting tenants in their homes and advising them on when and what work is being carried out

Act as the main point of contact and deal with any problems/queries that the tenant may have

Contacting neighbourhood housing associations and establishing working relations with them

Visiting properties that are being refurbished with potential tenants and advising them on completion dates

Attending and chairing tenant forum meetings to advise tenants of works being carried out

It will be your responsibility to develop positive relationships with residents in order... More Detail