Store Leader

Updated: June 06, 2024 02:15 AM GMT

WHSmith

Harpenden

Job Description

As a Store Leader in our Harpenden store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud they’re starting and sharing their journeys with us, whether it’s their first job, their first day at school, or their first birthday.

What Being a Store Leader Is All About
• Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan
• Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store - reporting back to your team on store, cluster and area performance
• Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally
• Creating a culture... More Detail