Customer Service Assistant

Inspired Gaming Group

Baldock

To support the day to day operation of a licensed gaming venue. Welcoming customers, keeping the venue

clean and tidy and carrying out any minor repairs across the machines, while reporting more serious ones.

Handling any customer concerns and keeping the venue legal by challenging anyone under 25. Cash handling,

while being responsible for floats daily. Offering customers promotions.

This role will support the MSA engineer in maintaining standards and driving sales and covering holidays.

Support and deliver company sales targets

Create an environment of top class customer care

Company operating standards are exceeded

Challenge 25 being proactive and aware always

Cash handling, ensuring all the correct checks are carried out in full

Maximise any business opportunity within the gaming centre

Promote the business to all customers new and old

Handle all customer complaints

CUSTOMER SERVICE

 Consistently identify and clarify the needs of the venue.

 Consistently strive to... More Detail

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