British Council Careers | Social Media Assistant

Updated: June 04, 2024 04:24 PM GMT

British Council

Cairo

British Council

Job Description

The British Council Egypt is currently recruiting for a
Social Media Assistant who will be responsible for answering all Facebook enquiries received on BC Egypt Facebook page.

This role will implement British Council's Social Media Strategy, developing brand awareness, generating inbound traffic and encouraging product adoption.

This role coordinates with the internal Marketing and Communications teams to support their respective missions, ensuring consistency in voice and cultivating a social media referral network.

Duties and Responsibilities

Your main responsibilities in this role include the following:
• Ensure that all customer inquiries are answered according to British Council Standards and timelines.
• Uses effective interpersonal skills to build rapport with customers and gets them more engaged with site.
• Controls the interaction with customers and effectively uses questioning skills to clarify customer needs.
• Understands and uses... More Detail