IT Support Technician

Updated: June 03, 2024 05:04 PM GMT

Robert Half

Theale, Reading

IT Support Technician - 1st / 2nd line - Theale - £25,000 - £30,000 DOE

Robert Half are working with a great client in Theale on the recruitment of an IT Support Technician.

The successful candidate will have broad experience and be happy to work in tight IT team and deal with 1st/2nd line support

Required Skills/background
• 3+ years IT Support experience
• 1st/2nd line support
• Broad experience across Windows, Linux, AD, M365/Office 365, Networking, Storage
• Exceptional Customer Service: The ability to provide exceptional support.
• Proficiency in hardware, software, and networking. Familiarity with operating systems and network infrastructure.

Role Overview
• Providing hands-on support: Actively assisting with IT-related issues.
• Proactively identifying and resolving issues: Anticipating and addressing software and hardware problems on computers.
• Managing repair and maintenance: Overseeing the repair and upkeep of complex systems and computer problems.
• Building rapport... More Detail